Customer Relationship Management Specialist
Sunda International
สถานที่ทำงาน
Kisumu
สถานะการจ้างงาน
เต็มเวลา
รายละเอียดงาน
The CRM Specialist will manage and optimize our customer relationship management system to improve customer experience, retention, and engagement. You will collaborate with marketing, sales, and customer support teams to ensure CRM processes enhance customer interactions and drive business growth.
Key Responsibilities:
• Manage and maintain the CRM system, ensuring data accuracy and integrity.
• Develop and execute CRM campaigns to improve customer engagement and retention.
• Analyze customer data to identify trends and opportunities for personalized marketing strategies.
• Collaborate with sales and marketing teams to enhance customer experience.
• Provide training and support to team members on CRM best practices.
