Customer Service Representatives CSR | Telco Account | Cagayan de Oro
Mediatics Digital Indonesia
Localização do trabalho
Cagayan de Oro, Misamis Oriental
Status de emprego
Tempo total
Detalhes sobre a oferta de trabalho
Job Responsibilities
• Identifying and assessing a customer’s needs to ensure they are satisfied
• Recommending products or services to customers based on their needs and preferences
• Resolving product or service problems by clarifying the customer's complaints and providing step-by-step instructions for basic issues
• Processing requests for account activation, upgrade, renewal of subscription, and sending and clarifying details in the billing statements
Minimum Qualifications
• High school graduate or Senior high school graduate
• With or without experience. New graduates are welcome to apply.
• Previous technical background is a plus
• Above average English communication skills
• Typing speed of 25wpm
• Amenable to shifting schedules including Night Shifts
• Willing to be assigned in Cagayan de Oro (Relocation package is offered to applicants outside of CDO)
• Signing Bonus for May joiners
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