Core Agent
Four Seasons Hotels and Resorts
အလုပ်တည်နေရာ
Anguilla
အလုပ်ခေါ်စာအသေးစိတ်
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your seaside gathering place in the Caribbean's culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island's northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations - 80 percent with ocean views - and fill your days with water sports, relaxing pool time and exotic dining experiences.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your seaside gathering place in the Caribbean's culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island's northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations - 80 percent with ocean views - and fill your days with water sports, relaxing pool time and exotic dining experiences.
About the role:
As the voice of the hotel the Core Agent ensures that all communication channels operate flawlessly, including the phone and paging system. The qualified applicant will have an excellent phone personality, superior computer skills and a thorough understanding of the room types, rates, occupancy and selling strategies. Details make the difference and accuracy in information is an absolute necessity.
What you will do:
• Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
• Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, Front Desk and Reservationists.
• Accepts and delivers wake-up calls, messages and facsimiles in a timely manner. Performs installation and repairs of telephone, facsimile or high-speed Internet services in the guest room or public area meeting space.
What you bring:
• High level of professionalism
• Friendly and Calm Demeanor
• Previous experience in Guest Services roles and employment experience within a luxury Hotels is considered an asset
• Strong communication skills
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
• Successful candidates will be hired as casual, part time employee. Successful candidates are expected to work day and night shifts, holidays, and/or weekends
