Global Project Manager, ServiceNow
Sandoz India Pvt Ltd
အလုပ်တည်နေရာ
Madhavaram, Telangana
အလုပ်ခန့်သည့်ပုံစံ
အချိန်ပြည့်
အလုပ်ခေါ်စာအသေးစိတ်
Job Description
Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.
Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.
Join us as a Founder of our ‘new’ Sandoz!
We are looking for an enthusiastic individual with extensive ServiceNow knowledge to support us on our journey in transforming the platform.
The Main Duties Will Include
• Manage the design, deployment and delivery of highly complex ServiceNow projects (determined by budget, timeline urgency and ServiceNow technical and business owners, but aligned with the stakeholders providing IT solutions that meet business requirements
• Direct project teams (externals and internals) and maintain control of progress, quality, and budget to meet the desired business objectives
• Setup and run all project related meetings and maintain the record of actions, decisions, issues, risks and act the primary point of contact for all project related escalations
• Ensure a smooth transition to operations and the optimal planning and execution of all activities associated with a release
• Support the Business and Technical Owners of ServiceNow in day to day tasks and collaboration with various levels of stakeholders
Major Accountabilities
• Manage the delivery of ServiceNow related projects
• Monitor and control project execution, establish project governance, managing risks and issues.
• Ensure effective use of resources and project management methods, tools and practices
• Deliver projects on time and within budget and to meet the desired business objectives.
• Alternatively, may support the provision of services that contribute to managing the enterprise IT project portfolio, including development and implementation of project management standards and training, portfolio reporting and analytics, project management resourcing services, etc.
• Provide transparent and accurate project reporting including overall performance of the project and project documentation completion
• Own project status, issues and risks through appropriate channels / tools and ensures that these are reported back to agreed project governance (e.g., Steering Committee) with focus on required actions, ownership, and risk management.
• Accountable to ensure adherence with Security and Compliance policies and procedures within Project Management service scope
• Collaborate effectively with other teams, TT Functions and Domains in the organization, as well as strategic suppliers providing services to the project
Key Performance Indicators
• Projects are effectively managed, enabling them to be on time, to budget and to the expected quality level.
• Customer satisfaction
• Adherence to applicable Security and Compliance policies and controls; defined project management methodologies, tools, and practices; and to delivery processes for IT projects
• Successful deployments, measured by project KPI’s
• Benefits delivered by portfolio ($, risk mitigation, technology innovation, value added)
Education
• Master of Science degree in information technology, software engineering, computer science or related field
• ServiceNow Project Management Experience is ESSENTIAL – ServiceNow certification is a plus
• Certification in and/or experience with Agile/DevOps methodologies is a plus
• Certification or accreditation in project management methods (Agile, ITIL, Prince 2, PMI) is a plus
Languages
• Fluent in written and spoken English
Skills
• Coordinating ServiceNow development teams in a hybrid of Agile and Waterfall
• Experience with change management through process engineering and/or participating in large-scale IT change / transformation programs
• Experienced in guiding and developing teams across wide geographies & in collaborating with business and technical stakeholders to align a strategic IT service portfolio with business needs.
• Excellent written, oral communication and presentation skills to present features and solution recommendations to senior stakeholders.
Experience
• At least 5 years of experience in ServiceNow project management
• Experience with leading ServiceNow implementation projects in at least two or more of the following areas: ITSM, IRM, SAM, HAM, ITOM, SPM
• Experience analyzing stakeholder requirements, Organizing and planning, Aligning people and resources, Timely decision-making, Problem solving, Managing budgets
• Experience with multiple frameworks including Waterfall, Agile, and hybrid approaches
• Solid technical background, with understanding or hands-on experience in an IT organization
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment To Diversity & Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
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