Technical Officer, Fault Response
Airport Authority Hong Kong
အလုပ်ခန့်သည့်ပုံစံ
အချိန်ပြည့်
အလုပ်ခေါ်စာအသေးစိတ်
Responsibilities:
• Deliver round-the-clock technical support to both internal and external stakeholders via our fault reporting systems and maintenance hotline
• Address inquiries and direct service requests to respective Fault Response Team members to ensure swift response and follow-up actions
• Operate and maintain our Airport Asset Management System (AAMS), ensuring all service request statuses are accurately tracked and updated
• Perform data analysis on fault and maintenance data from AAMS. Prepare both summary and ad hoc reports
• Provide operation support services to Fault Response Team Management Office (FRTMO)
• Perform shift duties including overnight shift are required
