Customer Support Representative

GEETA ENGINEERING CORPORATION

အလုပ်တည်နေရာ

Democratic Republic of the Congo

အလုပ်ခန့်သည့်ပုံစံ

အချိန်ပြည့်

အလု‌ပ်ခေါ်စာအသေးစိတ်

Customer Service Representative Responsibilities
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements
• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

This job is provided by Shine.com

ကျွန်ုပ်တို့၏ဝက်ဘ်ဆိုက်သည်သုံးစွဲခြင်းကိုအဆင်ပြေချောမွေ့စေရန်၊အရည်အသွေးကိုထိန်းသိမ်းရန်နှင့်တိုးတက်စေရန်ရည်ရွယ်ချက်ဖြင့် Cookieကိုအသုံးပြုသည်။ Cookieအသုံးပြုမှုကိုသဘောတူပါက "သဘောတူပါသည်" ခလုတ်ကိုနှိပ်ပါ။ Cookie ကိုအသုံးပြုခြင်းနှင့် ပတ်သက်၍ အသေးစိတ်ကိုဤနေရာတွင်ကြည့်ပါ။