We're Hiring - Product Advisor
Saint John Toyota
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Saint John, NB, Canada
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At the Coyle Auto Group of Companies in Saint John, NB, we value our employees as an important resource. Over the years, we have established policies and developed programs and practices to ensure yours and our continued success. The Coyle Auto Group consists of Saint John Toyota, Lexus of Saint John, Preferred Auto Detailing and Preferred Auto Collision and Refinising – where we value commitment to excellence in customer service, integrity and providing an experience that our guests will always remember. The Coyle Auto Group is seeking a confident and outgoing Product Advisor / Automotive Sales Consultant with passion to provide an above average guest experience. By joining our team, you are committing to our guests by finding them a vehicle that aligns with their needs and sometimes bringing their dreams to life. We are then committed to you, our Product Advisor, to provide a professional, comfortable and lively work environment where you’ll be excited to join us each day. Your role as a Product Advisor: Reporting to the Sales Manager, the Product Advisor / Automotive Sales Consultant is responsible for delivering high quality customer service, maintaining knowledge of the manufacturer brand and vehicle inventory, as well as meeting our monthly sales objectives. The Product Advisor will work closely with the New and Pre-Owned Car Department as well as the Finance Department to complete paperwork and to maintain the sales process. Attend all manufacturer training (provided) and maintain product knowledge, including vehicle options, incentives and promotions. Attend daily sales meetings at 8:45am. Meet, Greet and Engage clients with professionalism at all times. Assist in Snow Removal and other lot maintenance as required. Demonstrate new and used vehicles outlined in our sales process which includes: Assessment of needs, vehicle selections and information, test drives and presentation of numbers. Collect customer information using our Customer Relationship Management tools – while maintaining customer confidentiality. Ensure all sales process steps are adhered to including turnover to Business Office. Upon delivery of vehicle to client – Review vehicle to make sure it is up to dealership standards for cleanliness, and ensure the client understands the standard operating features as well as any technology features. This is a career position that has the opportunity to earn up to $100,000 per year, with room for advancement. We are willing to give our all to the right candidate. If you are motivated, experienced, outgoing, and service-oriented; this is the position for you. Other characteristics we are looking for in a Product Advisor include: Excellent customer service skills. Results focused approach. Professional Appearance Strong communication skills both written and verbal. Ability to influence, negotiate and mediate effectively. Strong attention to detail. Ability to maintain confidentiality and professionalism. Excellent interpersonal and team building skills. Strong time management and organizational skills, and ability to work well under pressure Honest, courteous and able to demonstrate strong work ethics. Driven and ability to work with minimum supervision Qualifications and Education Requirements: High School Diploma or Equivalent Valid Driver’s License Clean Drivers Abstract Prior experience in automotive sales is considered an asset, but not required. We invite you to apply today. We have multiple positions available and we are looking to fill them quickly. Please send us your resume along with an introductory note detailing how you meet the description above. We look forward to chatting with you! Edit job Open View public job page
