Japanese Sales Manager
InterContinental Hanoi Westlake
근무지
Hanoi
구인 상세
•Embraces the IHG Ways of Sales
• Ongoing refresh and development to practice and execute sales process as guided through IHG Strategic Sales Program 1, 2, 3 & 4
• Builds and develops professional profile within local market place and industry through attendance at various events and local market place
• Works with superior on manpower planning and management needs
• Focus on the needs and service of our Japanese guests, including coordinating with Front Office and Housekeeping for any special requirements in advance.• Review all Japanese arrivals and VIPs to check room allocations, amenities, and special requests
• Inspect any Japanese VIP rooms prior to arrival and greet the guests personally, providing in room check in.
• Handle any issues or requests as required, communicating with the guest and Travel Agency/Company office as necessary
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Conduct client interviews
• Entertain clients
• Plan and conduct familiarization tours and site inspections
Responsible Business- Ensures to highlight and communicate hotel’s Fire Life and Safety standards in all Requests for Proposal – RFPs and business tenders
- Be consistent in our external message to client our aim to “reduce impact of our environment” regardless of the business value
Financial Returns• Monitors competitors activities and assists in marketing intelligence
• Refers sales leads to appropriate personnel within the InterContinental Hotels Group
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Services existing business through management of account bases
• Sell all facets of the hotel
• Manage the corporate head office and the preferred hotel history for that company
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
• Provides direction on, and conducts market research and analysis
• Travel when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels in your region and the regional reservation office
• Monitors existing business and inputs into sales strategy meetings to maximize business
• Grows existing business and establishes and pursues leads which will develop business
• Interfaces with operations on a timely basis
• Initiates and prepares tenders for business
• Assesses sales and marketing data
• Assists with the preparation of new products and services
• Assists in the evaluation of sales and marketing activities
• Analyses sales mix and likely impact on hotel goals
• Implement direction from Director of Sales and Marketing and Regional Managers
• Liaison with advertising agency
• Stock control of collateral
• Collateral input
• Execute advertising/creative briefs in a timely manner
• Works with superior in the preparation and management of the Department’s budget
