Sales Coordinator and Call Centre Operator

JACOBS DOUWE EGBERTS

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Bangkok

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Company Description

JACOBS DOUWE EGBERTS (JDE) We are the world's leading pure-play coffee and tea company, with local roots dating back over 265 years, we have been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

Job Description

Coordinate the preparations re installations of new customers, demo tastings, events and manage the call center

- Coordinate of Pre-Installation Guidelines

- Coordinate of Removals Equipment

- Coordinate of Equipment and Ingredient supplies

- Receive Incoming Service Calls and Technical

- Assist on Tech Support, Dispatching Technical Services on Site, and follow up on service calls

Qualifications

Preferred:

- Minimum of 3 years on Sales Coordination and Customer (Service Mind), background (technical)

Strong Service Minded attitude and Calm and patient

- Able to coordinate complex tasks

- English reading and speaking skills are required - Hands-on, driven, perfectionist - Passion for coffee is a plus

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