AVP of Operations
ASTRO
근무지
Jakarta
고용 형태
풀 타임
구인 상세
About Astro
ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!
Job Description
As our Astronaut, you will be doing:
• Develop, synthesize & implement operations strategic plan to achieve company target.
• Lead operations management to maximize efficiency and productivity through extensive process analysis and cross-departmental collaboration.
• Responsible for analysing & completing operations P&L.
• Establish and ensure operational implementation and compliance with processes and procedures.
• Analyze and implement improvement plans to meet customer needs in alignment with company targets.
• Work with the leadership team to drive day-to-day operations including metrics management and regular performance reports.
• Analyse and provide insights on the operating performance of each function, develop recommendations, and provide analytical support for internal projects/initiatives.
• Develop, manage, and maintain relationships with strategic partners focused on innovation and continuous improvement.
• Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring, and completing performance evaluations that are supported by collaboration with stakeholders.
Job Requirements
In order to launch successfully, you need to have:
• Bachelor's Degree in Operations Management, Industrial Engineering, and Supply Chain Management.
• Solid knowledge of lean and continuous improvement techniques, systems and processes.
• Minimum 10 years of experience as a Head of Operations from a Logistic, E-commerce background.
• Demonstrated ability to foster a positive, collaborative, and results-oriented culture among team members (partners/associates) and stakeholders.
• A proven ability to effectively manage relationships with diverse internal and external stakeholders, including senior leadership, cross-functional teams, vendors, and partners.
• Exceptional analytical and problem-solving skills, with a focus on approaching complex operational challenges in a structured, data-driven manner.
• A strong focus on utilizing key performance indicators (KPIs) to monitor, analyze, and improve operational performance, including hub SLAs, partner churn rates, productivity metrics, and customer experience metrics.
• A deep understanding of retail operations, ideally supplemented with experience in logistics or supply chain management.
• Excellent verbal and written communication skills, capable of conveying complex information clearly and concisely to diverse audiences.
• A proven ability to thrive in a fast-paced and evolving environment, readily adapting to shifting priorities and challenges.
• The ability to think strategically about the long-term direction of operations, identifying opportunities for growth, optimization, and innovation
