Customer care system request analysis specialist
NWC
Località del lavoro
Al Bahah
Dettagli del lavoro
University degree in a related field such as information technology, business administration, computer science, or any related major.
A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms.
Advanced analytical skills to understand customer needs and analyze data related to customer requests.
Ability to develop and implement strategies to improve customer experience and increase customer satisfaction.
