Hub Coordinator - Operations, SPX Express (Mamburao, Occidental...
Shopee
Località del lavoro
Manila, Metro Manila
Dettagli del lavoro
Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.Conducts team briefing and documents minutes of the meetingSupports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.Creates, reviews and validates reports of the HubAssists Customer Support team in call outs to solve Customer support escalationsImplements process improvement initiatives & projects geared towards increasing Hub productivityHandle payment transactions and other payment processesCoordinates with agency coordinators in overseeing agency teamsOther tasks related to the operations of the Hub
