Technical Support Representative | Pasig
Aces Call Center Jobs Inc.
Località del lavoro
Pasig, Metro Manila
Stato di occupazione
Tempo pieno
Dettagli del lavoro
• Provide client support and technical issue resolution via email, phone, chat, and other electronic media
• Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented
• Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)