Officer, Sales
Ikhlas Com Travel Sdn Bhd
Lokasi pekerjaan
Kuala Lumpur, Federal Territory of Kuala Lumpur
Status Pekerjaan
Waktu penuh
Detail Pekerjaan
Job Description
• Manage and execute the sales activities target given by the company across various
• e-commerce platforms. (Facebook ads, Social media, and etc)
• Response to online enquiries and engage with the customer promptly and professionally
• Build and maintain strong relationships with customers through online interaction.
• Provide excellent customer service, resolving issues and offer products.
• Meet and exceed individual and team target (KPI)
• Track and report for sales performance and identifiers for improvement
• Update industry market trend and competitors activities
• Understand the company products to have the product knowledge and to service the customer with efficiency
• Contribute development and execution on online strategy
• Identify new opportunity for growth and propose innovative and sales initiative
• Other tasks as assigned.
Your KPIs:
• Successfully achieve revenue targets generated from sales within specific period of time
• Ability to achieve high numbers of conversion from potential customer to paying customer
• The ability to reach good customer satisfaction service by giving out the needed information and good engagement with the customer
• Average time of leads time response
• Capacity to handle uncertainty and ambiguity, and a fast paced work environment
• Ability to prioritize work based on strategic importance and level of impact on business
Skill Required :
• 1 - 2 years of experience in Sales division
• Eager to work in a small team and fast paced environment
• A good listener with strong communication skills
• Excellent ability of cross-functional communication
• Good engagement with the customer
• Always be ready to handle all types of challenges/customer
• Fast learner on the product knowledge
• Fluent in spoken and written English. Fluency in other languages is a plus (Arabic)
• A start up attitude, highly collaborative with the team
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place
