Senior Service Support Coordinator

Prospects Services

Lieu de travail

England

Type d'emploi

à plein temps

Détails du poste

Job Category

Children Services | Support, Advice and Guidance

Location

Northamptonshire

Salary

£25,939 - £28,263 per annum

Closing date

04/04/2023

Ref

25572

Contract type

Permanent

Total hours per week

40

Description

Job Description

Role: Senior Service Support Co-Ordinator

Contract: Full time, Permanent

Salary: £25,939 - £28,263 per annum

Location: Northampton, Northamptonshire

Essential:
• 1 years' experience of working with young people
• QCF Level 3 in Child and Young People’s Workforce or equivalent

As a residential provision this is a 52 week/24-hour service. You will be required to work a 3 on 3 off shift pattern alternating between Day (8am-8pm) and Night (8pm-8am) shifts.

Homes2Inspire are looking for enthusiastic, caring and motivated individuals to join Belinda Ferrison House. Homes2Inspire specialise in working with young people and families, and have comprehensive experience in providing specialist, welfare and educational based support interventions and guidance to children and young people in various settings.

Belinda Ferrison House offers Care-leavers from the ages of 17-25 years, the support and guidance to enable a successful transition into independent living with the care and encouragement of a dedicated staffing team. This staffing team within Belinda Ferrison House will assess the needs of the young people and assist them with the skills required to live independently, including managing finances, building relationships, and domestic skills.

The role of Senior Service Support Co-Ordinator requires you to provide 24/7 on-site support for young people, being the first port of call for young people for immediate advice, guidance and signposting them to other key workers or agencies. You will be required to effectively manage and supervise BFH staff to achieve positive outcomes for young people.

You will also be required to:
• Provide a full administrative service so that the needs of the functional/departmental team are met.
• Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner that meets audit requirements.
• Maintain comprehensive forms and documentation required by the function/department so that it is available when required.
• Collate, produce and distribute regular and ad-hoc statistics and reports so that individuals and departments receive accurate up to date information.
• To facilitate key work session with young people to achieve required outcomes against their pathway/ care plan.
• Ensure the safety and wellbeing of young people based at provision, carrying out daily health and safety checks and monitoring visitors.
• Work directly with the young people in supporting them to gain the skills to carry out practical tasks, as well as supporting them in achieving positive health and wellbeing outcomes.
• Carry out minor maintenance and cleaning tasks as required..
• Line manage and supervise staff within BFH as required by the Project Service Manager.
• Provide cover for shifts in the absence of Service Support Co-Ordinator.
• Support the 24 hours a day, 7 days a week on-call arrangement as required.
• Ensure the protection and safeguard the wellbeing of the young people in our care.

The Benefits

Aside from the fulfilling aspect of helping to support young people reach positive outcomes, there are other benefits to this role. The work undertaken by our dedicated teams are invaluable to us, Homes2Inspire employees also have access to the following benefits:
• 28 days annual leave inclusive of bank holidays with increases with length of service (up to 33 days after 5 years’ service) and ability to purchase additional annual leave

- Medicash - claim back an annual cost of everyday healthcare, such as dental, optical treatment and specialist treatment

Employee Assistant Program (EAP) – 24/7 access to support via phone, sms, whatsapp and live chat. 8 free counselling sessions/short-term solutions provided
• Wellbeing support – We have an internal health and wellbeing team who are on hand and available to provide professional help and support during difficult times. Our team all have an NHS clinical background and are trained in their field of expertise
• Shopping, Cinema and Holiday discounts – you can also sign up to the Blue Light discount card for £4.99 for 2 years to access additional online and retail savings
• Cycle to Work Scheme – A cost-effective solution to getting new cycling equipment
• ‘Refer a Friend’ scheme where employees can earn a £500.00 bonus every time for referring the right candidate to us
• Subsidised days out and activities with our young people
• Meals included during shifts

Please note:

All successful candidates will be subject to a vetting process in line with safer recruitment requirements. This includes right to work checks, Enhanced DBS Check for Children and Adults workforce (Homes2Inspire will cover the cost of this check) and satisfactory reference check.

Please note we are not currently able to support any visa sponsorship applications.

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received

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