Distribution Services Clerk
San Jose State University
Lieu de travail
San Jose, CA, United States
Détails du poste
Job Summary
The Distribution Services Clerk is responsible for the receipt
inspection and distribution of inbound mail, intercampus mail,
parcels and freight for San José State University. The distribution
of the inbound materials will be to the Main Campus, South Campus
and to specific Off-Campus locations. The Clerk is also responsible
for picking up outgoing mail and parcels from these same locations
and processing the shipments and mailings using various department
resources. Additionally, the incumbent will track and enter various
mail room transactions, assist with coordinating the daily workflow
and field questions from the campus community, external vendors,
freight companies, etc. The Clerk will also provide warehouse
coverage during operational hours, when needed.
Key Responsibilities
• Inspect materials for damage and proper delivery address
• Receive materials by using established protocols
• Process and prepare mail and parcels, including sorting and
loading, according to delivery routes
• Sort and distribute intercampus mail
• Ensure that materials are securely stored, kept and
transported
• Deliver materials, acquiring signatures where necessary
• Print delivery manifests, when required
• track and reconcile undelivered items
• Pick up outgoing items from on and off campus locations
• Stage items for carrier pickup
• Use online carrier websites to process outbound shipments
• Use metering system to process outgoing mail and parcels
• Utilize tracking, postage meter and carrier shipping
systems
• Drive an electric cart, forklift and/or street vehicle to
deliver and pick up shipments on and off campus
• Operate common warehouse equipment
• Document various mail transactions for billing purposes
• Provide quality customer service to the campus and external
communities regarding the department’s services
• Research and resolve issues related to department services
• Assist in guiding and training students with department
procedures
• Inform the appropriate administrator of any issues that affect
the operation of the department (e.g. equipment issues, late
carriers, etc.)
Knowledge, Skills & Abilities
• Ability to communicate with constituents in a professional and
respectful manner
• Strong knowledge of general warehousing procedures
• Awareness and understanding of tracking systems and the need
for traceability
• Ability to match names and numbers quickly and accurately
• Ability to lift 50 pounds, unassisted
• Ability to work independently to make minor processing
decisions
• Ability to be physically able to complete the tasks as
assigned
• Ability to follow delivery route instructions and
sequencing
• Ability to professionally/courteously interact with the campus
community
• Possess a strong knowledge of mailroom operations
• Ability to use various software programs and systems
• Ability to use a postage metering system
• Ability to match and enter numbers quickly and accurately
• Awareness of postal and carrier rates and services
• Ability to successfully complete the Defensive Driver
Fundamentals and Forklift Operation classes
• Possess and maintain a valid driver’s license
• Ability to keep simple records and make simple reports
• Ability to use MS Excel to document daily transactions
• Ability to operate powered materials handling equipment
• Ability to maintain a clean and respectful workplace
• Possess strong oral communication skills
• Ability to provide timely responses to a high volume of
requests
• Demonstrate a commitment to quality customer service by
providing timely responses to a high volume of requests
• Ability to establish and maintain cooperative working
relationships with students, faculty and staff
Required Qualifications
• One year of experience working in a centralized
Mailroom/Receiving where the receipt, storage or issuance of
material is performed
• Direct experience in operating forklift trucks or similar
power-operated material handling equipment
• Requires the possession of a valid California Driver's License
for the operation of any vehicle or equipment required for position
and in any emergency situation
License
A valid driver's license is required for this position. Out of
state candidates selected for the position must obtain a State of
California driver's license within 10 days of hire in accordance
with the California Department of Motor Vehicles regulations.
Once hired the employee must successfully complete the Defensive
Driver Training Program provided by the State of California for
California State University campuses.
Preferred Qualifications
• Minimum of 2 years mail room experience
• Experience running mail posting equipment
• Minimum of 2 years shipping/receiving experience
• Experience operating powered industrial equipment (e.g.,
forklift, electric pallet jack)
• Excellent written communication skills
Compensation
Classification: Warehouse Worker
Anticipated Hiring Range: $3,505/month - $3,850/month
CSU Salary Range: $3,505/month - $5,399/month
San José State University offers employees a comprehensive benefits
package typically worth 30-35% of your base salary. For more
information on programs available, please see the
Employee Benefits Summary .
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application
and attach the following documents:
• Resume
• Letter of Interest
All applicants must apply within the specified application period:
July 17, 2024 through July 31, 2024 . This position is open
until filled; however, applications received after screening has
begun will be considered at the discretion of the university.
Contact Information
University Personnel
jobs@sjsu.edu
408-924-2252
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any
in-person program or activity (on- or off-campus) operated or
controlled by the University follow COVID-19 vaccine
recommendations adopted by the U.S. Centers for Disease Control and
Prevention (CDC) and the California Department of Public Health
(CDPH) applicable to their age, medical condition, and other
relevant indications and comply with other safety measures
established by each campus. The system wide policy can be found at
https://calstate.policystat.com/policy/9779821/latest/
and questions may be sent to jobs@sjsu.edu .
Additional Information
Satisfactory completion of a background check (including a criminal
records check) is required for employment. SJSU will issue a
contingent offer of employment to the selected candidate, which may
be rescinded if the background check reveals disqualifying
information, and/or it is discovered that the candidate knowingly
withheld or falsified information. Failure to satisfactorily
complete the background check may affect the continued employment
of a current CSU employee who was offered the position on a
contingent basis.
The standard background check includes: criminal check, employment
and education verification. Depending on the position, a motor
vehicle and/or credit check may be required. All background checks
are conducted through the university's third party vendor, Accurate
Background. Some positions may also require fingerprinting. SJSU
will pay all costs associated with this procedure. Evidence of
required degree(s) or certification(s) will be required at time of
hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.g. H1-B VISAS)
All San José State University employees are considered mandated
reporters under the California Child Abuse and Neglect Reporting
Act and are required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment. Incumbent is
also required to promptly report any knowledge of a possible Title
IX related incident to the Title IX Office or report any
discrimination, harassment, and/or retaliation to the Office of
Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime
Statistics Act and Campus Housing Fire Safety
Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy
and Campus Crime Statistics Act, the Annual Security Report (ASR)
is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
The ASR contains the current security and safety-related policy
statements, emergency preparedness and evacuation information,
crime prevention and Sexual Assault prevention information, and
information about drug and alcohol prevention programming. The ASR
also contains statistics of Clery crimes for San José State
University locations for the three most recent calendar years. A
paper copy of the ASR is available upon request by contacting the
Office of the Clery Director by phone at 408-924-1501 or by email
at clerycompliance@sjsu.edu .
Pursuant to the Higher Education Opportunity Act, the Annual Fire
Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf
. The purpose of this report is to disclose statistics for fires
that occurred within SJSU on-campus housing facilities for the
three most recent calendar years, and to distribute fire safety
policies and procedures intended to promote safety on Campus. A
paper copy of the AFSR is available upon request by contacting the
Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu .
Campus Security Authority - In accordance with the Jeanne Clery
Disclosure of Campus Security Policy and Campus Crime Statistics
Act (Clery Act) and CSU systemwide policy, this position is subject
to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are
required to immediately report Clery incidents to the institution
and complete Clery Act training as determined by the university
Clery Director.
Equal Employment Statement
San José State University (SJSU) is an Equal
Opportunity/Affirmative Action employer committed to
nondiscrimination on the basis of age, ancestry, citizenship
status, color, creed, disability, ethnicity, gender, genetic
information, marital status, medical condition, national origin,
race, religion or lack thereof, sex, sexual orientation,
transgender, or protected veteran status consistent with applicable
federal and state laws. This policy applies to all SJSU students,
faculty and staff programs and activities. Title IX of the
Education Amendments of 1972, and certain other federal and state
laws, prohibit discrimination on the basis of sex in all education
programs and activities operated by the university (both on and off
campus).
Advertised: July 17, 2024 (9:00 AM) Pacific Daylight
Time
Applications close