Food & Beverage Reservations Clerk

Beach Rotana

Ubicación de trabajo

Abu Dhabi

Estado de Empleo

Tiempo completo

Detalles de la oferta de trabajo

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Food & Beverage Reservations Clerk you are responsible for all restaurant bookings and general administration duties within the department, whereby your role will include key responsibilities such as:

• Receive restaurant reservations and ensure maximum up selling
• Prepare reservation update daily
• Ensure that Guest Comment Cards data are being recorded
• Regularly send HTML and other promotional materials to the database
• Update regularly the Food & Beverage database
• Handle telephone inquiries regarding the promotions run by the restaurants in a polite and courteous manner and as per standards fixed by Hotel
• Prepare memos, correspondence, emails and letters internal and external
• Ensure all correspondence is filed in a methodical systematic basis
• Have full understanding of the procedures when handling restaurant reservations
• Send quotation to guests for group reservations upon request
• Prepare and assist in sending out bulk mailings occasionally
• Prepare daily the buffet tags, menus, etc. of the Food & Beverage Outlets
• Follow up the reports required from the Food & Beverage Outlets

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