Sales Coordinator and Call Centre Operator

JACOBS DOUWE EGBERTS

Ubicación de trabajo

Bangkok

Detalles de la oferta de trabajo

Company Description

JACOBS DOUWE EGBERTS (JDE) We are the world's leading pure-play coffee and tea company, with local roots dating back over 265 years, we have been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

Job Description

Coordinate the preparations re installations of new customers, demo tastings, events and manage the call center

- Coordinate of Pre-Installation Guidelines

- Coordinate of Removals Equipment

- Coordinate of Equipment and Ingredient supplies

- Receive Incoming Service Calls and Technical

- Assist on Tech Support, Dispatching Technical Services on Site, and follow up on service calls

Qualifications

Preferred:

- Minimum of 3 years on Sales Coordination and Customer (Service Mind), background (technical)

Strong Service Minded attitude and Calm and patient

- Able to coordinate complex tasks

- English reading and speaking skills are required - Hands-on, driven, perfectionist - Passion for coffee is a plus

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