Seller Operations - Strategy and Projects Specialist
Shopee
Ubicación de trabajo
Manila, Metro Manila
Detalles de la oferta de trabajo
Role Description:- Identify the drivers of key operational issues across different seller types- Work with sellers to diagnose seller-related operational challenges and develop improvement plans- Revamp internal Shopee processes that hinder sellers from good operational performance- Evaluate local and regional policies to address challenges and create new ones where needed- Create incentives and penalties to best drive improved seller performance - Design education strategies across multiple seller channels to drive seller behavior - Assess competitor platform’s operations processes and continuously adapt for Shopee sellers- Collaborate with regional operations to develop seller management tools for local sellers- Work with cross functional teams to program manage seller-impacting projects Knowledge and Skills:- Highly analytical, quantitative background; Strong problem solving skills with the ability to draw insights from large data sets and design practical and scalable solutions Strong sense of ownership; self-motivated, proactive in learning and able to work under pressure - Excellent verbal and written communication skills; strong slide-making skills required, with the ability to synthesize information for executive-level audiences- Able to act upon constructive feedback and handle high stress situations
