Production Support - Digital & Technology, SeaBank
SeaBank Indonesia
Ubicación de trabajo
Jakarta
Estado de Empleo
Tiempo completo
Detalles de la oferta de trabajo
Job Description
• Follow-up on proposals and questions related to application systems from customers submitted through customer services or related business units
• Process the resolution of issues related to the application system reported by customers or the Bank's internal team in accordance with the Service Level Agreement
• Report critical incidents to relevant regulatory bodies
• Ensuring feature functions work as they should in a production environment, one of which is by performing regression testing on each live deployment
Requirements
• Bachelor’s degree, majoring in Computer Science, Engineering or Information Technology will be an advantage
• Excellent problem solving skill and passionate about finding points of improvements and create a better product experience
• Familiar with Structured Query Language (SQL) and Ms. Excel
• Ready to Shifting
• Fresh Graduates welcome to apply
