Aftersales Warranty

Chirey México

Job location

Mexico

Employment status

Full–time

Job details

Responsibilities:
• Address the questions and complaints that the customer may have after the sale of the car.
• Manage the necessary activities to manage the warranty and approvals, of all vehicles with customers claims orders open on the dealer network.
• Give preventive maintenance recommendations and establish a long-term relationship of trust with the dealer network.
• Develop and design appropriate reporting system for the subject of ongoing complaints to supervisors and other participating internal / external areas with focus on: product, customer and supplier related quality status.
• Coordinate warranty campaigns parts availability, budget management, ensuring good level of trust on the auto management warranty program.

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