Customer Service Performance Specialist
NWC
Job location
Al Bahah
Job details
University degree in a related field such as business administration, marketing, hospitality management, or any related major.
A deep understanding of customer service concepts and methods, including rules for dealing with customers and managing problems.
Strong analytical skills to evaluate customer service performance and identify areas needing improvement.
Ability to use analysis and reporting tools to track and report on customer service performance.
