Teller Qatarization Specialist

QNB GROUP

Job location

Madīnat ash Shamāl

Job details

Job Title: Teller Qatarization

QNB Group is seeking a highly skilled and experienced Teller Qatarization to join our team. As a Teller Qatarization, you will be responsible for providing various cash-based services to customers over the counter in an efficient, courteous, and error-free manner.
Key Responsibilities:
• Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets.
• Ensure customer satisfaction at all times by providing cash services in the most expeditious manner.
• Build and maintain strong and effective relationships with branch customers and all other related units of the Group to achieve goals/objectives.
• Process transactions (cash, checks, remittance requests, credit card and loan payments, etc.) in compliance with the approved policies/procedures and the applicable regulatory guidelines.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
• Identify suitable opportunities to cross-sell products or services offered to customers.
• Authorize transactions within the range delegated to the incumbent.
• Forward all clearing items and remittance requests received from customers to the concerned department/unit within Group Infrastructure for processing.
• Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day.
• Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Officer in Charge.
Requirements:
• High school graduate or university graduate.
What We Offer:

QNB Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development

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