Butler
The Chedi Katara Hotel & Resort
Job location
Madīnat ash Shamāl
Job details
Job Summary
As a Butler at The Chedi Katara Hotel & Resort, you will deliver exceptional and personalized services to our discerning guests, ensuring their needs and preferences are met with the highest standards of hospitality.
Key Responsibilities
• Guest Welcome and Orientation
• Personally welcome arriving guests and assist with the check-in process.
• Provide a detailed orientation of the hotel facilities and services available to guests.
• Personalized Services
• Anticipate and fulfill guest needs, preferences, and special requests.
• Offer assistance with unpacking and packing luggage.
• Address guest concerns promptly and efficiently, striving to exceed expectations.
• Dining Services
• Coordinate in-room dining services, including taking orders, serving meals, and ensuring guest satisfaction.
• Provide information about dining options within the hotel.
• Concierge Services
• Act as a personal concierge, assisting guests with reservations, transportation arrangements, and other requests.
• Offer recommendations for local attractions, restaurants, and activities.
• Room Maintenance
• Ensure guest rooms are maintained to the highest standards of cleanliness and comfort.
• Coordinate with housekeeping for special requests and preferences.
• Communication
• Maintain open communication with guests to understand their needs and preferences.
• Collaborate with other hotel departments to ensure seamless service delivery.
• Special Occasions
• Assist in arranging and coordinating special occasions or celebrations for guests.
Requirements
• A high school diploma or equivalent is required.
• Additional education in hospitality or a related field is a plus.
What We Offer
The Chedi Katara Hotel & Resort offers a competitive salary and benefits package, as well as opportunities for career growth and development