Senior Registration Assistant, LICA5, (UNOPS Assignment) – 36227...
UNHCR, the UN Refugee Agency
Job location
Duhok
Job details
This Job Listing is about UNHCR the UN Refugee Agency in Dohuk, Dahuk, Iraq 2022
About the job
Eligible Applicants
This Job Opening is available to eligible UNHCR staff members and external applicants.
Duties And Qualifications
Senior Registration Assistant
Organizational Setting and Work Relationships
The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
• Assist in the implementation of registration strategies and methodologies for POC.
• Conduct registration interviews when required in accordance with registration standards and guidance.
• Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
• Draft correspondence and reports relating to registration activities in the Operation, when required
• Provide statistics and draft reports related to registration data, as requested.
• Act as interpreter and translator when needed.
• Refer cases to other units within the office and to implementing partners as necessary.
• Draft and submit reports and statistics related to registration.
• Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable
Certificates and/or Licenses
Social Science Statistics Mathematics Information Technology
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Good computer skills, particularly in data management.
Desirable
Training in basic principles of international protection. Experience in working with UNHCR proGres software.
Functional Skills
• DM-Data Management
PG-Programme Management (programme cycles and reporting standards)
DM-Data Collection and Analysis
RG-Registration SoPs Design/Implementation
TR-Training – Virtual and face to face
IT-IT Refugee Systems & Applications
• IT-Computer Literacy
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Position Competencies
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Cross-Functional Competencies
Analytical Thinking
Technological Awareness
Planning and Organizing
Language Requirements
Knowledge of English and Kurdish is essential
Knowledge of Arabic is desirable
Additional Information
Please update all academic and professional experiences before submitting applications.
Only shortlisted candidates will be contacted.
Shortlisted candidates will be required to attend an eliminatory written test, only successful candidates in the test will be invited for an oral interview.
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
Applications are encouraged from all qualified candidates without distinction on grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Should you face any technical problems, please reach out to HR team by ( Iraq HR – IraqHR@unhcr.org) within the widow period of the vacancy notice. Please note that offline application or application by email will not be accepted.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
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See below for this postion’s Operational Context
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The Senior Registration Assistant is supervised by the Asst Registration and Identity Management Officer. UNHCR Registration Manual, Iraq Registration SOPs, operational protection priorities and overall operation plans will guide the work of the incumbent.
The incumbent will serve as focal point for activities related to registration process flow in Duhok, and overall implementation of registration activities in a specified Registration Centre. S/he will have technical supervisory role within a team of 7 reception clerks and will assist in registration missions in camps and urban areas. S/he will have daily contact with staff in the registration centres in Duhok and the functional units at UNHCR Duhok Sub Office and national coordination office. S/he also has regular coordination with counterparts in NGOs and UN agencies and should have relevant experience working in the humanitarian sector working directly with refugees and asylum seekers. The incumbent will also be required to regularly go on mission to camps and in urban areas on mission.
Given the technical nature of the role and responsibility, the incumbent should have proven experience in registration and issuance of documentation of asylum seekers, and an understanding of international protection standards and procedures governing asylum seekers and refugees as well as UNHCR standards and procedures in Registration and Identity Management. It is desirable that s/he has proven protection experience in displacement settings with regards to age and gender sensitivities, protection mainstreaming and counselling to refugees and asylum seekers. Prior experience in file management is considered as an advantage. As the position requires leading a team in the field, previous experience in leading and managing teams and working remotely is desirable. S/he should have very good coordination and communication skills, being able to tailor such skills to suit daily implementation of work
Closing Date
Closing date is 05 May 2022
Company: UNHCR, the UN Refugee Agency
Vacancy Type: Full-time · Entry level
Job Location: Dohuk, Dahuk, Iraq
Application Deadline: N/A
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