Residential Life Coordinator
San Jose State University
Job location
San Jose, CA, United States
Job details
Job Summary
The Residential Life Coordinator is a live-in position that works
independently, under general supervision, to oversee 600 to 1400
co-educational students in a University Housing Services (UHS)
complex and assists in the development and provision of all
Residential Life activities.
Key Responsibilities
• Assist in team planning, establishing goals and objectives to
enhance the residential experience
• Execute departmental processes (i.e. move-in, move-out,
occupancy checks, room changes, assignments, etc.) in collaboration
with UHS operation team
• Utilize online and desktop programs to manage facilities work
orders, hall occupancy, and hall resources (StarRez)
• Monitor and/or administer student employee scheduling and
payroll
• Provide leadership, direction, and support for educational
initiatives under the Residential Curriculum Model, respond to
individual resident needs and coordinate co-curricular programming
to promotes departmental learning goals
• Assist in the collection of evaluation of student learning and
satisfaction assessments to identify gaps and make improvements as
needed
• Serve on at least (1) departmental committee to plan, execute
and evaluate staff recruitment and training
• Assumes daily, evening, weekend and vacation on-call coverage
that include both community and campus-wide responsibilities
• Respond as first on-campus professional level contact for
crisis intervention and management for the residential community
via a 24-hour on-call; notify department/campus staff members
regarding crisis situations as applicable
• Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office
Coordinators (HOC)
Knowledge, Skills & Abilities
• General knowledge of interviewing and counseling techniques,
and ability to listen and reason logically
• General knowledge of group facilitation, oral presentation and
public speaking skills
• Ability to collect, compile, analyze, and evaluate factual data
and make oral or written presentations based on these data
• Ability to maintain dignity and self-control in stressful
situations; and ability to respond to emergency and crisis
situations
• Ability to use initiative and resourcefulness in planning work
assignments and in implementing long-range program
improvements
• Ability to advise students individually or in groups on routine
matters, and general knowledge of principles of Individual and
group behavior
• Ability to establish and maintain cooperative working
relationships with students, staff, and faculty, administrators,
and private and public agencies
• Ability to maintain confidentiality and appropriately handle
sensitive communications with employees and external agencies
• Strong oral and written communication skills
• Excellent customer service and public relations skills
Required Qualifications
• Equivalent to graduation from a four-year college or university
in a related field, including or supplemented by upper division
graduate coursework in counseling techniques, interviewing, and
conflict resolution
• Two years of professional experience in one of the student
services program areas or in a related field. A master's degree in
Counseling, Clinical Psychology, Social Work, or a directly related
field may be substituted for one year of experience.
Preferred Qualifications
• Master’s Degree in Student Affairs, Education, Counseling or a
related field
• Residence Hall Management experience
• Experience providing education about Diverse Populations
• Leadership Program Development experience
• Student Conduct/Judicial Affairs experience
• Supervision experience
• Experience teaching and/or presenting educational
workshops
Compensation
Classification: Student Services Professional II
Anticipated Hiring Range: $4,841/month
CSU Hiring Range: $4,841/month - $6,884/month
San José State University offers employees a comprehensive benefits
package typically worth 30-35% of your base salary. For more
information on programs available, please see the
Employee Benefits Summary .
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application
and attach the following documents:
• Resume
• Letter of Interest
This position is open until filled; however, applications received
after screening has begun will be considered at the discretion of
the university.
Contact Information
University Personnel
jobs@sjsu.edu
408-924-2252
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing
campus facilities to be immunized against COVID-19 or declare a
medical or religious exemption from doing so. Any candidates
advanced in a currently open search process should be prepared to
comply with this requirement as a condition of employment. The
system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/
and questions may be sent to jobs@sjsu.edu .
Additional Information
Satisfactory completion of a background check (including a criminal
records check) is required for employment. SJSU will issue a
contingent offer of employment to the selected candidate, which may
be rescinded if the background check reveals disqualifying
information, and/or it is discovered that the candidate knowingly
withheld or falsified information. Failure to satisfactorily
complete the background check may affect the continued employment
of a current CSU employee who was offered the position on a
contingent basis.
The standard background check includes: criminal check, employment
and education verification. Depending on the position, a motor
vehicle and/or credit check may be required. All background checks
are conducted through the university's third party vendor, Accurate
Background. Some positions may also require fingerprinting. SJSU
will pay all costs associated with this procedure. Evidence of
required degree(s) or certification(s) will be required at time of
hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.g. H1-B VISAS)
All San José State University employees are considered mandated
reporters under the California Child Abuse and Neglect Reporting
Act and are required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
Jeanne Clery Disclosure of Campus Security Policy and Crime
Statistics Act and Campus Housing Fire Safety
Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy
and Campus Crime Statistics Act, the Annual Security Report (ASR)
is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
The ASR contains the current security and safety-related policy
statements, emergency preparedness and evacuation information,
crime prevention and Sexual Assault prevention information, and
information about drug and alcohol prevention programming. The ASR
also contains statistics of Clery crimes for San José State
University locations for the three most recent calendar years. A
paper copy of the ASR is available upon request by contacting the
Office of the Clery Director by phone at 408-924-1501 or by email
at clerycompliance@sjsu.edu .
Pursuant to the Higher Education Opportunity Act, the Annual Fire
Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf
. The purpose of this report is to disclose statistics for fires
that occurred within SJSU on-campus housing facilities for the
three most recent calendar years, and to distribute fire safety
policies and procedures intended to promote safety on Campus. A
paper copy of the AFSR is available upon request by contacting the
Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu .
Equal Employment Statement
San José State University (SJSU) is an Equal
Opportunity/Affirmative Action employer committed to
nondiscrimination on the basis of age, ancestry, citizenship
status, color, creed, disability, ethnicity, gender, genetic
information, marital status, medical condition, national origin,
race, religion or lack thereof, sex, sexual orientation,
transgender, or protected veteran status consistent with applicable
federal and state laws. This policy applies to all SJSU students,
faculty and staff programs and activities. Title IX of the
Education Amendments of 1972, and certain other federal and state
laws, prohibit discrimination on the basis of sex in all education
programs and activities operated by the university (both on and off
campus).
Advertised: July 23, 2024 (9:00 AM) Pacific Daylight
Time
Applications close
