Sales Coordinator and Call Centre Operator
JACOBS DOUWE EGBERTS
Job location
Bangkok
Job details
Company Description
JACOBS DOUWE EGBERTS (JDE) We are the world's leading pure-play coffee and tea company, with local roots dating back over 265 years, we have been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.
Job Description
Coordinate the preparations re installations of new customers, demo tastings, events and manage the call center
- Coordinate of Pre-Installation Guidelines
- Coordinate of Removals Equipment
- Coordinate of Equipment and Ingredient supplies
- Receive Incoming Service Calls and Technical
- Assist on Tech Support, Dispatching Technical Services on Site, and follow up on service calls
Qualifications
Preferred:
- Minimum of 3 years on Sales Coordination and Customer (Service Mind), background (technical)
Strong Service Minded attitude and Calm and patient
- Able to coordinate complex tasks
- English reading and speaking skills are required - Hands-on, driven, perfectionist - Passion for coffee is a plus
