Production Support - Digital & Technology, SeaBank

SeaBank Indonesia

Job location

Jakarta

Employment status

Full–time

Job details

Job Description
• Follow-up on proposals and questions related to application systems from customers submitted through customer services or related business units
• Process the resolution of issues related to the application system reported by customers or the Bank's internal team in accordance with the Service Level Agreement
• Report critical incidents to relevant regulatory bodies
• Ensuring feature functions work as they should in a production environment, one of which is by performing regression testing on each live deployment

Requirements
• Bachelor’s degree, majoring in Computer Science, Engineering or Information Technology will be an advantage
• Excellent problem solving skill and passionate about finding points of improvements and create a better product experience
• Familiar with Structured Query Language (SQL) and Ms. Excel
• Ready to Shifting
• Fresh Graduates welcome to apply

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