Headwaiter/Headwaitress - Man Wah
Mandarin Oriental Hotel Group
Job location
Hong Kong
Job details
Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis. This legendary hotel is the epitome of contemporary luxury combined with Oriental heritage.
We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment. Applications are invited from customer-oriented individuals for the position.
As a Headwaiter/Headwaitress in Mandarin Oriental, Hong Kong, you will be responsible for
• Supervise the food products and services provided by the department;
• Help with the training plans and carry out training sessions;
• Maintain staff discipline and cooperation;
• Inspect the cleanliness of all service equipment and side boards;
• Prepare the duty roster for the service staff.
Requirements:
• 5 years working experience in Food & Beverage and with minimum 2 years experience at supervisory level. Experience in 5-star hotel is highly preferred
• Computer literature including Microsoft Excel and Word
• Fluent in English and Cantonese, knowledge of Mandarin is an advantage
• Strong leadership an organizational skills and excellent communication skills
• Good customer service skills and able to work under pressure
