Pool Service Associate

Aethos

Ort der Stelle

Champoluc, Aosta Valley

Job-Details

About Aethos Monterosa

Aethos Monterosa is a 30-room five-star luxury resort nestled in the Aosta Valley, below the Monte Rosa and Cervino glaciers. We are currently on a pre-winter season break, and when we reopen, the hotel will be filled with life and a new team. The essence of great hospitality will always be an outstanding team, which is why we are looking for a Pool Assistant to join our team.
Job Overview

As a Pool Assistant at Aethos Monterosa, you will be the friendly face by the pool, ensuring guests have the best possible experience. Your role will involve greeting guests with a warm smile, assisting them with poolside needs, and maintaining the cleanliness and safety of the pool area. You will also support the lifeguard team and assist with pool activities and events.
Key Responsibilities
• Provide exceptional guest service, ensuring guests feel welcome and well cared for.
• Maintain the cleanliness and safety of the pool area, reporting any issues promptly.
• Assist the lifeguard team in ensuring safety protocols are followed.
• Support pool activities and events, helping to create a lively and enjoyable atmosphere.
• Manage the supply of towels and other poolside amenities.
• Ensure the pool area is always inviting and aesthetically pleasing.
• Proactively offer assistance to guests, answering any questions they may have.
Requirements
• Fluent in English and Italian.
• 1+ years of hospitality experience.
• A friendly and welcoming demeanor, with a passion for making guests feel comfortable and cared for.
• A proactive approach to guest service, always looking for ways to enhance the poolside experience.
• Strong communication skills, enabling you to interact effectively with guests and team members.
• Attention to detail, ensuring the pool area is always clean, safe, and well-presented.
• Physical stamina and the ability to work outdoors for extended periods.
• Basic knowledge of pool safety and maintenance, with a willingness to learn and develop these skills further.
• The ability to remain calm under pressure, especially in emergency situations.
• A commitment to upholding the highest standards of cleanliness and hygiene.
• Flexibility and a positive attitude, with the ability to adapt to the needs of the guests and the pool environment.
What We Offer
• A dynamic team of like-minded individuals where collaboration fosters success and growth.
• Professional development and training opportunities, with possibilities for growth within the Aethos brand.
• Special rates on stays and services at our hotel

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